Privacy Policy

Before signing up for the COSTLOCKER Service you are required to acquaint yourself with the Terms of Service (hereinafter the “Terms”) and the Privacy Policy (hereinafter the “Policy”). By clicking the signup button and using the Service, you agree to these Terms and personal data processing in accordance with the Policy and you undertake to comply therewith.

Personal data

You acknowledge that your personal data, including your name, company information, e-mail address, login credentials, user role and country may be processed by the Provider (COSTLOCKER SE, with its registered office at Bořivojova 878/35, Žižkov, 130 00 Prague 3, Czech Republic, ID No.: 01434641) as a data controller for the purpose of fulfilment of a contract, particularly to set up and maintain your user account and ensure functionalities of the Service. Moreover, you agree that your personal data including your name, company information, e-mail address, user role and country may be processed by the Provider as a data controller for marketing purposes, particularly to send you commercial offers and communications. This consent is given for a period of existence of your user account, provided that it may be withdrawn at any time by unsubscribing from the newsletter.

You furthermore agree that your personal data, including your name, company information, e-mail address, user role, country and other personal data entered by you into the Service, particularly information about your working time, wage or other remuneration, may be processed by the Owner as a data controller for the purposes of tracking working time and managing costs and also that the whole scope of this personal data may be collected and otherwise processed for the Owner by the Provider as an appointed data processor. This consent is given for a period of existence of your user account, provided that it may be withdrawn at any time by sending a written notice to the address of the Provider. However, you acknowledge that in case it is essential for a protection of rights and legitimate interests of the Owner, this personal data may be processed even after your consent withdrawal.

Provision of any of your personal data is always voluntary. However, refusal to provide your personal data may result in inability to use the Service.

The Provider does not disclose your personal data to any third parties and transfer your personal data outside the EU.

Personal data are being processed by the Provider by automatic means and stored in an electronic form in data centres located in the EU. All registration and login procedures take place through a secure HTTPS protocol using 128-bit or 256-bit encryption. The SSL certificate is provided by GeoTrust, Inc.

You acknowledge that in relation to the personal data processing you have rights according to the Sec. 11, 12 and 21 of the Act No. 101/2000 Coll., on the Protection of Personal Data, as amended, particularly the right to access your personal data and have your data rectified. If you find or presume that the data controller or data processor is carrying out processing of your personal data which is in contradiction with the protection of your private and personal life or with the law, you are entitled to contact them with any complaint concerning the processing of personal data in writing and ask for explanation and/or require them to remedy the arisen state of affairs, in particular by blocking, correction, supplementing or liquidation of your personal data. In case of dissatisfaction you may also contact directly the Office for Personal Data Protection of the Czech Republic.

Commercial communications

You agree, pursuant to the Act No. 480/2004 Coll., on certain Information Society Services, that Provider may use the details of your electronic contact details (e-mail address) to send you commercial offers and communications related to the Service or services of its business partners. This consent may be withdrawn at any time by unsubscribing from the newsletter in the way specified in the particular commercial communication.

Technical and anonymous data

You agree that for a purpose of ensuring the Service quality, increasing user comfort and further analysis and development of the Service, Provider may use its own technical means and 3rd party tools to acquire information on Service use and user activities (hereinafter referred to as “technical and anonymous data”). You acknowledge that the technical and anonymous data being processed through third party tools can be disclosed to such third party, including outside the territory of the EU.

Technical and anonymous data shall include particularly:

  • Cookies and other information stored on the side of the User. Cookies are text strings stored in web browser memory on User’s computer. Cookies can be disabled or the cookies already received can be deleted by changing web browser settings. The User shall be entitled to reject receiving cookies, however, such rejection may cause deterioration in user comfort and restriction to some Service functions.
  • General information on using the Service such as the IP address type, browser type, login and logout time, incoming and outgoing URL address etc., or anonymous data on the extent and the method of Service use by users. Anonymous data shall be deemed to constitute data which cannot be linked to a specific User whether in the original form or after the processing had been carried out.

Third party tools

For the purposes of processing traffic statistics, Provider uses the Google Analytics tool and Adwords tools, services provided by Google, Inc., 1600 Amphitheatre Parkway, Mountain View, California, United States (hereinafter “Google”). Google Analytics also uses cookies. The information on using the Service generated by the cookies file is in this case transmitted and stored on Google servers in the United States. Google shall use this information for the purposes of evaluating the use of COSTLOCKER Service and creating reports on user activity intended for the Provider and for providing other services relating to activities on the website and using Internet in general. Google is entitled to provide this information to the third party if required by law or in cases when such third party processes the information for Google. Google shall not link the User IP address with any other data which it has available. By using this website, you consent to processing data by Google in the manner and for the purposes set out above. To restrict Google Analytics, users can use the Google Analytics opt-out tool available on the website; this tool must be installed as extension to the Internet browser. Users can set up their advertising preferences for Google AdWords using the ad preferences tool.

For the purpose of improving quality of the Service, Provider uses during the User’s trial period Hotjar analytic tool, service provided by Hotjar Ltd., Level 2 St Julians Business Centre, 3, Elia Zammit Street St Julians STJ 1000, Malta, Europe, which helps to analyse how Users behave on the COSTLOCKER website. Hotjar collects anonymized IP address of the User and other technical and anonymous data such as screen size or browser information. This data does not constitute personal data and Hotjar does not further disclose it to any third parties. For more information on how Hotjar handles the collected data please refer to To restrict Hotjar from data collection, Users can use the opt-out tool available on

Final provision

This Policy shall be governed by the laws of the Czech Republic, particularly by the Act. No. 101/2000 Coll., on the Protection of Personal Data.

This Policy shall constitute an integral part of the Terms. Legal terms, definitions, designations and names shall have the meaning or shall be construed in accordance with applicable provisions of the Terms of Service.

This Policy shall enter into effect upon publication on the COSTLOCKER website. If you have any queries relating to the protection and security of your data, please contact us at

Privacy Policy, version 3.0. Published on September 5, 2017.

Costlocker SE, ID No.: 01434641
Bořivojova 878/35
Prague, Czech Republic